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Recent news

June 2024

March 2024

August 2023 to March 2024

June 2022 to July 2023

September 2020 to April 2022


How to assess operations

Successful business transformation relies on a good understanding of the current state of an organisation. It helps with everything from idea generation to project delivery. This article discusses what triggers asssessments, how they can be approached and how they apply to different business areas and capabilities.

The chart of accounts, concept and design

The chart of accounts is a central information structure for financial and management reporting. In this article, I look at the history behind the chart of accounts, discuss the implications of setting it up in SAP (from R/3 to S/4HANA) and provide recommendations on the approach to an optimised design.

A simple guide to cost reduction

In this article, I briefly discuss the approach to cost reduction and highlight ten typical cost-saving opportunities.

Improving project management: focussing on strategy and people

Over the years I have noticed a pattern where project managers tend to focus on methodology more than on people. In this article I provide some suggestions on how to better manage people during project work.

SAP HANA and S4HANA: A simple guide

There is a resurgence in large organisations investing in SAP upgrades with the launch of S/4HANA. But what exactly is S/4HANA and what is HANA? I will review the history and technical concepts behind the solution and provide some tips for implementation.

The finance record to report process: A few thoughts on optimisation

Finance aims to record all financially relevant activities of a business and provide reporting and analysis for external bodies and for management. In this article I breakdown the record to report process and look at a number of ways to improve it.

Blockchain: how it works

Blockchain aka distributed ledger technology is one of the most hyped technologies of recent times. Despite the popularity, it is a specialised solution and only suitable for specific use cases. Understanding how it works under the hood makes it easier to identify the right use-cases with genuine benefits. This article explains how blockchain works.


This is a brief summary of the service areas I have experience in whilst working with clients and employers in the past.

Global business services


Finance function effectiveness

Systems development

Enterprise Resource Planning design and implementation

Process improvement

Post acquisition integration


Change management

Experience - summary

I work as a freelance management consultant. My focus is on operational improvement programs. I cover process, organisation design, systems and data. I also have experience in strategy which includes corporate planning and acquisitions. Past employers and clients include the following.

diagram showing client names

Experience - detail

I started my career as a graduate at Procter & Gamble where I spent 7 years working as a member of the global projects team. During this time my focus was on developing global business services (GBS). I started out as a systems analyst working on projects to:

I then went on to act as a project and program manager, leading the following:

Following Procter and Gamble, I moved into management consulting where I've worked for over a decade. I've helped clients with their global business services, shared services and outsourcing initiatives and their business systems landscapes. This often involves the design of target operating models, building business cases or deeper process and systems improvement work. I've worked both for major consultin firms and on a freelance/contract basis.

Recently I've been involved in several key strategy projects incluing:

Experience - key skill areas

chart showing experience in years in different ares

Experience - client and employer history

September 2020 to March 2022

Danone: Interim Finance IT programme manager


Globally, Danone have a distributed landscape of ERPs, with multiple SAP and non SAP systems. This program aimed to design and build a new global core finance solution leveraging SAPs central finance to aggregate and standardise finance data and reports on a real-time basis. The project had further objectives to enhance reporting by introducing improvements in valuation (SAP material ledger) and profitability analysis (SAP CO-PA/margin analysis).

I joined the program, working for operations IT to both act as programme manager/director and to bring finance systems expertise to ensure the global design was fit for purpose. I led a team of 20 people (Danone IT, Accenture, SAP and freelancers).

June 2019 to November 2019

PersolKelly: 5 year strategic plan development

Tokyo/Pan-South East Asia

Working with the executive committee, and leading a team of 5 Deloitte consultants I managed PersolKelly's 5-year strategic planning process. This covered 12 markets across Asia Pacific.

Over a period of five months and multiple day-long workshops with the executive committee, we reviewed economic, market and internal performance data and through deliberation developed the 5 year plan. This included:

May 2018 to June 2019

Unilever Japan: Supply chain strategy review & 3rd party manufacturing negotiation strategy


Led a supply chain strategy review. As part of this, we reviewed demand, supply and production planning as well as procurement processes. We delivered a detailed analysis based on data from SCM systems and provided a tactical QlikView based dashboard to support better management of 3rd party contract manufacturer performance.

We also created a negotiation playbook for dealings with key 3rd party manufacturers, this included identification of gives and takes, critical minimum requirements, and discussion options for key negotiation sessions. Resulted in multi-million $ risk exposure reduction.

June 2017 to June 2019

Deloitte Japan, Strategy and operations consulting


As part of business development responsibilities, I led $3.7m in sales within 9 months (3 engagements). Delivered various client projects. Created and led an international community. Developed and delivered blockchain technical training.

Deloitte UK, internal

Developed a new target operating model for finance. This included applying effort analysis, the voice of the customer analysis and led to the creation of a process taxonomy, organization design, business case and roadmap.

December 2015 to November 2016

Standard Chartered Bank: Annual report


Project managed the group finance annual close & annual report creation (finance content). Delivered an on-time, accurate full year annual report to the market with no material revisions.

Returned the following year to assist with the half-year report and also project manage a fast close project.

June 2013 to December 2014

Deutsche Bank: Process governance


Process governance owner for source to pay. In both roles delivered end to end mapping of the banks processes covering inputs, outputs, process steps, systems and controls. Also coached change projects on continuous improvement.

November 2012 to February 2013

Johnson Matthey: Global standard SAP program


Led the strategy phase of a global SAP ECC 6.0 implementation project covering finance, sales, logistics, manufacturing. Delivered a successful negotiation on the contract and statement of work for 3rd party systems integrator.

September 2008 to June 2012

PwC UK finance effectiveness technology consulting


Business development and project management / SME support for various projects focussing on finance and finance systems.

September 2008 to June 2012 (with PwC)

Heineken: European Shared Service Program


Finance systems lead for Heineken's European shared service centre design & business case. Delivered a multi-million $ saving target operating model (resource model, organization design, process taxonomy, systems architecture and roadmap).

September 2008 to June 2012 (with PwC)

Lehman Brothers: Administration team


Transition services agreement design & management for Lehman Brothers covering the sale of Equities and Investment Banking to Nomura. Ensured trades could be executed in order to deliver returns to creditors.

September 2008 to June 2012 (with PwC)

BBC Worldwide: Enterprise performance management program


Enterprise performance management solution architect for BBC worldwide.

September 2008 to June 2012 (with PwC)

Diageo: Enterprise performance management program


Finance systems lead for a new planning & reporting model for Diageo. Delivered design for improved ExCo decision making (application architecture, chart of accounts, profit/cost centre hierarchies, SAP New GL design).

June 2007 to February 2008

Accenture UK


Manager, finance & performance management consulting.

June 2007 to February 2008 (with Accenture)

AXA Europe


Finance systems lead for AXA’s European shared service centre design & business case. Delivered a multi-million $ saving target operating model (resource model, organization design, process taxonomy, systems architecture and roadmap).

June 2007 to February 2008 (with Accenture)

Lloyds TSB SAP program


Finance systems lead, design of a major UK bank’s SAP-based application architecture.

September 2000 to March 2007

Procter & Gamble Global Business Services


Global supply chain SAP ECC 6.0 / Unicode program manager. Delivered a successful upgrade. Managed 4 regional projects incl. more than 100 resources.

Gillette post-acquisition integration program manager for Russia. Covering all aspects of integration; systems (SAP), process, people, commercials. Delivered $20m one time savings and $8.5m year-on-year savings. Managed > 50 people and $1.4m delivery partner contract.

Romania SAP upgrade, regional shared services & tax restructuring project manager. On-time delivery with multi-million year on year savings. Managed > 50 people.

SAP fast-track project approach lead. Designed a method to implement SAP in 4 months.

EU enlargement project manager. Delivered business continuity & compliance with respect to tax, import/export and intrastat reporting changes for the expanded EU of 25 states.

Pharmaceuticals business SAP R/2 - SAP R/3 upgrade project manager. Delivered a successful upgrade incl. Ground-up redesign of the chart of accounts, project and cost objects.

IT outsourcing governance lead. Successful design & monitoring of the governance for application development & support (DevOps) covering EMEA finance and supply chain.

European SAP R/3 implementation, shared services and tax restructuring systems analyst. Led the finance workstream for multiple countries across EMEA.

General ledger and purchase to pay process & systems owner for EMEA.

2nd level IT service management, the definition of ITIL / COBIT standards.