The following list summarises the areas I am skilled in and have experience of working in. See experience for more details.
- Design of global business services and shared services organisations (including organisation model, processes and systems);
- Improvement of global business services and shared services organisations;
- Developing business cases for shared services;
- Leading the transition of work to shared services;
- Process and systems improvement projects within a shared service environment;
- Outsourcing partner selection (creation of RFP, management of evaluation process).
- Leading the development of strategic plans (e.g. 3 year business plan);
- Leading the development of annual plans;
- Leading future operating model design for finance functions;
- Leading future operating model design for shared services;
- Building the business case and financial model for transformation.
- Developing finance maturity models;
- Leading and improving financial closing and annual report creation (incl. fast close);
- Leading process and systems improvements as a process owner of record to report;
- Leading process and systems improvements as a process owner for purchase to pay;
- Leading process & systems improvements as a process owner for cost accounting;
- Applying lean and six sigma to finance processes;
- Modelling finance processes (primarily using BPMN).
- Design of business applications architecture;
- Project management of business systems implementation (SDLC / Agile);
- Expert in requirements gathering, fit-gap analysis, solutions development, testing, training and production start up;
- Leading custom development of stand alone systems;
- Design of IT service management processes (ITIL / COBIT);
- Design and management of IT outsourcing agreements.
- Defining ERP / business application strategy and application architecture;
- SAP ERP implementation (multiple full lifecycles);
- Configuration of ERP systems (e.g. SAP);
- Leading custom development within ERP systems.
- Development of process decomposition frameworks / process taxonomies;
- Detailed process modelling down to task level with BPMN;
- Application of Lean and Six Sigma improvement methodologies to various processes;
- Authoring process manuals, task descriptions, roles and responsbilities etc.
- Leading large scale post acquisition integration projects; including commercial integration (trade terms, pricing), people integration, business systems integration, process alignment / harmonization;
- Leading design and implementation of carveouts.
- Business development in a consulting environment;
- Economic and market analysis (pricing, competitors etc.) for strategy projects;
- Leading the successful response to requests for proposal;
- Creation of requests for proposal;
- Design and management of transition services agreements;
- Assisting legal teams with contract creation (providing functional expertise).
- Leading transformation programs with executive committees;
- Development and implementation of people impact assessments and communication plans;
- Using change tools with stakeholder groups, customer groups and user groups (e.g. voice of the customer, Prosci ADKAR etc.)
