Services

The following list summarises the areas I am skilled in and have experience of working in. See experience for more details.

  • Design of global business services and shared services organisations (including organisation model, processes and systems);
  • Improvement of global business services and shared services organisations;
  • Developing business cases for shared services;
  • Leading the transition of work to shared services;
  • Process and systems improvement projects within a shared service environment;
  • Outsourcing partner selection (creation of RFP, management of evaluation process).
  • Leading the development of strategic plans (e.g. 3 year business plan);
  • Leading the development of annual plans;
  • Leading future operating model design for finance functions;
  • Leading future operating model design for shared services;
  • Building the business case and financial model for transformation.
  • Developing finance maturity models;
  • Leading and improving financial closing and annual report creation (incl. fast close);
  • Leading process and systems improvements as a process owner of record to report;
  • Leading process and systems improvements as a process owner for purchase to pay;
  • Leading process & systems improvements as a process owner for cost accounting;
  • Applying lean and six sigma to finance processes;
  • Modelling finance processes (primarily using BPMN).
  • Design of business applications architecture;
  • Project management of business systems implementation (SDLC / Agile);
  • Expert in requirements gathering, fit-gap analysis, solutions development, testing, training and production start up;
  • Leading custom development of stand alone systems;
  • Design of IT service management processes (ITIL / COBIT);
  • Design and management of IT outsourcing agreements.
  • Defining ERP / business application strategy and application architecture;
  • SAP ERP implementation (multiple full lifecycles);
  • Configuration of ERP systems (e.g. SAP);
  • Leading custom development within ERP systems.
  • Development of process decomposition frameworks / process taxonomies;
  • Detailed process modelling down to task level with BPMN;
  • Application of Lean and Six Sigma improvement methodologies to various processes;
  • Authoring process manuals, task descriptions, roles and responsbilities etc.
  • Leading large scale post acquisition integration projects; including commercial integration (trade terms, pricing), people integration, business systems integration, process alignment / harmonization;
  • Leading design and implementation of carveouts.
  • Business development in a consulting environment;
  • Economic and market analysis (pricing, competitors etc.) for strategy projects;
  • Leading the successful response to requests for proposal;
  • Creation of requests for proposal;
  • Design and management of transition services agreements;
  • Assisting legal teams with contract creation (providing functional expertise).
  • Leading transformation programs with executive committees;
  • Development and implementation of people impact assessments and communication plans;
  • Using change tools with stakeholder groups, customer groups and user groups (e.g. voice of the customer, Prosci ADKAR etc.)