Services

The following list summarises the different roles and responsibilities I can take on categorised by change program types that I have experience in.

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  • Design of global business services and shared services organisations. This includes organisation model, processes and systems
  • Improvement of global business services and shared services organisations
  • Developing business cases for shared services
  • Leading the transition of work to shared services
  • Process and systems improvement projects within a shared service environment
  • Outsourcing partner selection. The creation of requests for information, requests for proposal and the management of the evaluation and selection process.
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  • Leading the development of strategic plans including 3 and 5-year plans
  • Leading the development of annual plans
  • Leading future operating model design for finance functions
  • Leading future operating model design for shared services
  • Building the business case and financial model for transformation.
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  • Developing finance maturity models
  • Leading and improving financial closing and annual report creation
  • Leading the design and implementation of fast close
  • Leading process and systems improvements as a process owner of record to report
  • Leading process and systems improvements as a process owner for purchase to pay
  • Leading process & systems improvements as a process owner for cost accounting
  • Applying lean and six sigma to finance processes
  • Modelling finance processes. This includes deep knowledge of BPMN.
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  • Design of business applications architecture
  • Project management of business systems implementation
  • Expert in requirements gathering, fit-gap analysis, solutions development, testing, training and production start up
  • Leading custom development of stand alone systems
  • Design of IT service management processes. Experienced with ITIL and COBIT
  • Design and management of IT outsourcing agreements.
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  • Defining ERP / business application strategy and application architecture
  • SAP ERP implementation (multiple full lifecycles)
  • Configuration of SAP ERP systems
  • Leading custom development within ERP systems.
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  • Development of process decomposition frameworks / process taxonomies
  • Detailed process modelling down to task level with BPMN
  • Application of Lean and Six Sigma improvement methodologies to various processes
  • Authoring process manuals, task descriptions, roles and responsbilities etc.
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  • Leading large scale post acquisition integration projects; including commercial integration (trade terms, pricing), people integration, business systems integration, process alignment / harmonization
  • Leading design and implementation of carveouts
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  • Business development in a consulting environment
  • Economic and market analysis (pricing, competitors etc.) for strategy projects
  • Leading the successful response to requests for proposal
  • Creation of requests for proposal
  • Design and management of transition services agreements
  • Assisting legal teams with contract creation (providing functional expertise).
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  • Leading transformation programs with executive committees
  • Development and implementation of people impact assessments and communication plans
  • Using change tools with stakeholder groups, customer groups and user groups (e.g. voice of the customer, Prosci ADKAR).