Services
This is a brief summary of the service areas I have experience in whilst working with clients and employers in the past.
Global business services
- Design of global business services and shared services organisations. This includes organisation model, processes and systems
- Improvement of global business services and shared services organisations
- Developing business cases for shared services
- Leading the transition of work to shared services
- Process and systems improvement projects within a shared service environment
- Outsourcing partner selection. The creation of requests for information, requests for proposal and the management of the evaluation and selection process.
Strategy
- Leading the development of strategic plans such as 3 or 5-year strategic plans
- Leading the development of annual plans
- Leading future operating model design for finance functions
- Leading future operating model design for shared services
- Building the business case and financial model for transformation.
Finance function effectiveness
- Developing finance maturity models
- Leading and improving financial closing and annual report creation
- Leading the design and implementation of fast close
- Leading process and systems improvements as a process owner of record to report
- Leading process and systems improvements as a process owner for purchase to pay
- Leading process & systems improvements as a process owner for cost accounting
- Applying lean and six sigma to finance processes
- Modelling finance processes. This includes deep knowledge of BPMN.
Systems development
- Design of business applications architecture
- Project management of business systems implementation
- Expert in requirements gathering, fit-gap analysis, solutions development, testing, training and production start up
- Leading custom development of stand alone systems
- Design of IT service management processes. Experienced with ITIL and COBIT
- Design and management of IT outsourcing agreements.
Enterprise Resource Planning design and implementation
- Defining ERP / business application strategy and application architecture
- SAP ERP implementation (multiple full lifecycles)
- Configuration of SAP ERP systems
- Leading custom development within ERP systems.
Process improvement
- Development of process decomposition frameworks / process taxonomies
- Detailed process modelling down to task level with BPMN
- Application of Lean and Six Sigma improvement methodologies to various processes
- Authoring process manuals, task descriptions, roles and responsbilities etc.
Post acquisition integration
- Leading large scale post acquisition integration projects; including commercial integration (trade terms, pricing), people integration, business systems integration, process alignment / harmonization
- Leading design and implementation of carveouts
Commericals
- Business development in a consulting environment
- Economic and market analysis (pricing, competitors etc.) for strategy projects
- Leading the successful response to requests for proposal
- Creation of requests for proposal
- Design and management of transition services agreements
- Assisting legal teams with contract creation (providing functional expertise).
Change management
- Leading transformation programs with executive committees
- Development and implementation of people impact assessments and communication plans
- Using change tools with stakeholder groups, customer groups and user groups (e.g. voice of the customer, Prosci ADKAR).